Greetings and Introductions
Introducing yourself
How do you do? I'm ...
My name's …
Good morning/afternoon ...
Pleased to meet you.
Useful phrases for talking about your company
I work at/for with ...
I started working ...
I have been working ...
I work as ...
I work in the ... department.
I'm responsible for ... / in charge of ...
My work involves ...
I deal with ...
We produce / provide ...
Our market(s)/ competitor(s)/ customer(s)/ client(s) is/are ...
We specialize in ...
We usually ...
We are currently ...
Useful telephone phrases
Person called
Good morning/Good afternoon, Richards speaking,. How can I help you?
Good morning, Horizon Interlingua, Kees Peters speaking. How can I help you?.
Person calling
Hello, this is Sue James speaking. Could I speak to ..., please?
My name is James Bolder. I’d like to speak ..., please /Could you put me through to Mr Jones, please?
Person called (If the person wanted is not there you could say)
I'm afraid he’s not in at the moment./ Sorry, he's just gone out.
Would you like to ring back later?
He's away on business for a few days. Can I give him a message?
He's out of town for a week, I'm afraid.
Concluding the call
Thanks a lot/Thank you very much.
Goodbye/ I'll get back to you soon/ Thanks for calling.
Looking forward to seeing you/hearing from you. OK. Goodbye.
Trainingsadvies?
E-mail: devaal@horizongroep.nl
